Warranty & Cancellation
Warranty Policy
1. Introduction
Lividora ensures the quality of its products with a limited warranty covering manufacturing defects. This section explains the terms of our warranty policy.
2. Warranty Coverage
- Covers manufacturing defects in materials or workmanship.
- Does not cover damages caused by misuse, wear and tear, or improper handling.
3. Warranty Period
- Warranty is valid for 6 months from the date of purchase.
4. Claim Process
- Contact our support team at +91-7879777789/ contact@lividora.com with proof of purchase and details of the defect.
- Approved claims will result in repair, replacement, or refund at our discretion.
Cancellation Policy
1. Order Cancellation by Customers
- Orders can be canceled within 24 hours of placement for a full refund.
- After 24 hours, cancellations may not be accepted as orders may already be processed.
2. Order Cancellation by Lividora
We reserve the right to cancel orders due to:
- Stock unavailability.
- Payment issues or incomplete information.
- Any fraudulent activity detected.
3. Refunds for Canceled Orders
- Refunds for canceled orders will be processed within 5-7 business days via the original payment method.
4. Contact Us
For warranty or cancellation requests, reach out to us at contact@lividora.com, +91 7879777789